1. Introduction
This Privacy Policy explains in which way your personal data is processed once you decide to use and access our website www.rapidusmr.com (“Website”), and our software via address https://app.rapidusmr.com/#/signup (“Software”) (Website and Software jointly referred to as: “Platform”).
Terms and definitions used in this Privacy Policy shall have the same meaning as in our Terms of Use. For additional information how the Platform and available services are used and under which conditions, kindly refer to our Terms of Use.
In case the Platform contains links toward other websites or services, please acquaint yourself with separate privacy policy and privacy notices of such websites or services.
2. Who are we and how can you contact us
The controller of your personal data collected once you access the Platform and decide to use services via Platform is: Rapidus s.r.o., Lannova 2061/8, Nove Mesto (Prague 1) Prague 110 00, Czech Republic, registration no. 03880052, contact email address: info@rapidusmr.com (“Rapidus” or “we”). This means that we, as the controller, collect and process your personal data and determine the manner and the purpose of such processing.
3. Categories of data we collect
We collect several categories of personal data, in several different situations. We provide support to organizations that conduct research, sell medicines, medical devices or medical equipment, by organizing and enabling online medical studies (“Studies”), via our Platform. We take your privacy very seriously and are committed to helping you understand how we manage and protect the personal data we collect from you.
If you only access the Website without creating a Platform account, we do not collect any personal information from you.
If you choose to create a Platform account in order to participate in Studies as a health care professional (“HCP”) using the ‘Join panel’ option, we will collect data such is your name and surname, email, phone number, date of birth, information about your qualifications and medical practice, your work address, whether you speak English language or not, and information on your position at your place of work.
We collect the above mentioned data in order to enable you to create the Platform account and participate in Studies, in order to verify your identity and make sure you have the necessary background for Study participation, in order to inform you on available Studies via email, as well as to enable you to participate in available Studies if you choose to do so. For example, if you do not speak English, we may offer a Study participation in your native language.
We collect data on your qualifications, medical practice and position at your place of work in order to offer you to participate in Studies which are the most relevant to your interests, experience and medical background.
We wish to prevent frauds and possible identity thefts, therefore, you may be contacted by our agent for Platform account verification – having a verified account means that you are licensed HCP with necessary experience to participate in Studies, and therefore, any kind of misuse of this kind is prevented by verification process. For this purpose, we process your email and phone number so we can contact you, and we may ask you to provide us with your medical license or your ID card in order to make sure that you are, indeed, a HCP qualified to participate in Studies.
If you fill-in the “Join Panel” form but do not pas the verification process, we will then immediately delete your personal data and stop processing it.
When you decide to participate in Studies and request payment for completed Studies, we will collect your financial information, depending on the chosen payment method, in order to complete the transaction, i.e. compensate you for the Studies you have previously completed.
We have legitimate interest to collect your date of birth so we are able to monitor the overall age of HCPs currently participating in Studies. For example, if we became aware that a certain percent of HCPs may retire soon and therefore become ineligible for Study participation, we may decide to contact other HCPs, so there is an uninterrupted continuity of Study participation.
Purpose of processing and legal basis of processing
We process your data for the following purposes:
• creating a Platform account for HCPs who wish to participate in Studies;
• making sure that the persons who wish to participate in studies are, indeed, qualified HCPs, i.e. to prevent any frauds and possible identity thefts;
• notifying HCPs on available Studies so they can choose whether to participate or not;
• notifying HCPs on Studies which suit their expertise and qualification, as well as on Studies available on English or their native language;
• execution of transactions – compensating the HCPs for the Studies they have completed.
• maintaining the continuity of Study participation;
• understanding our HCPs position in their workplace;
• contacting HCPs in future for participation in other Studies or for similar reasons.
We processes your data based on your consent, based on conclusion or execution of an agreement (i.e. conducting Studies and compensation for completion of Studies), or based on our legitimate interests (as mentioned above, we have legitimate interest to process your date of birth and other data). We process data necessary for verification of your HCP status in order to enable the conclusion and execution of agreement (participation in Studies and subsequent payment for such participation).
Where we process your data based on your consent, you can withdraw your consent in any moment and we will stop processing the data we process based on your consent.
Where we process your data based on legitimate interest such is offering you other connected features/services, you may object to such processing in any moment, in accordance with the law,
Who we share your personal data with
We do not share your personal data with any third party, other than with our partner responsible for the maintenance of the Platform.
Protecting the integrity of your data
Rapidus is making sure that your data is safe. We have implemented suitable technical and organizational measures in order to protect your data from unauthorized processing and accidental loss, damage or destruction.
How long we keep your personal data
We keep your registration and financial data until your Platform account is active.
Every time we invite you to participate in a Study, we will send you an invitation email, which will contain unsubscribe link. If you choose to click on the unsubscribe link, we will stop processing your personal data, other than your email, name and country of residence.
If you are a verified user, you may contact our support team via email support@rapidusmr.com and ask to delete your Platform account in any moment, in which case we will delete your data within 24 hours, other than your email, name and country of residence.
We will continue to process the said minimum of personal data given that we have a legitimate interest to possibly contact you in future in order to participate in future studies. You may object to this processing in any time by contacting us. You may object to such processing, after which we will delete your name, email and country of residence and stop processing it.
Transfer of data
We do not transfer your data outside EU. Our servers are located in Amsterdam, Netherlands.
Your rights
You have the following rights in connection to processing of your personal data:
• If you wish us to send you a copy of your personal data we process, you can contact us with such request;
• If you believe that your personal data which we process are inaccurate or incomplete, you can contact us with a request to rectify such data;
• If you wish to access your personal data, you can contact us with such request;
• If you wish to restrict the processing of your personal data, i.e. wish us to delete and stop with processing, you can contact us with the suitable request and we shall respond to it in accordance with the law;
• In cases in which we process your data based on your consent, you can withdraw your consent in any time, and we will stop with such processing;
• You have the right to request to receive your personal data in structured, commonly used and machine-readable format and have the right to transmit such data to another controller without hindrance, in accordance with the law;
• If you consider this to be justified, you have the right to file an objection to the processing necessary for the purpose of achieving our legitimate interests at any time, and we will stop with such processing, if there are legal grounds for this;
• You have the right to file an objection to processing of your personal data in cases of processing for direct marketing, including profiling, in any time;
• In case that the processing of your personal data is done automatically, you have the right to a human intervention, and to express opinion on and object to a decision based solely on automated processing, in accordance with the law.
You can exercise the above rights by contacting Rapidus via email: support@rapidusmr.com .
Competent authority
Authority competent for data protection is the Office for Personal Data Protection of Czech Republic, to whom you can file a complaint in accordance with the law. You can find the relevant contact info below:
Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague 7
Tel. +420 234 665 111
Fax +420 234 665 444
email: posta@uoou.cz
Website: http://www.uoou.cz/
Privacy Policy amendments
If we decide to amend this Privacy policy, all the amendments shall be listed herein. If such amendments are significant, we can decide to inform our registered users via email. In case that Privacy Policy amendments demand new ways of processing of your personal data for which your consent is needed, we shall additionally ask you to grant us such consent.
The terms of this Privacy policy are effective and were last updated on January 10th, 2021.